External exchange rate provider down
Incident Report for BitcoinVN
This incident has been resolved.
Posted Dec 23, 2022 - 13:33 GMT+07:00
A fix has been implemented and we are monitoring the results.
Posted Dec 23, 2022 - 13:07 GMT+07:00
We are continuing to work on a fix for this issue.
Posted Dec 23, 2022 - 12:23 GMT+07:00
One of our external exchange rate providers is experiencing downtime, causing many exchange rates on the exchange to become stuck. As a result, many deposit and settle methods are currently unavailable.
Posted Dec 23, 2022 - 12:14 GMT+07:00
This incident affected: BitcoinVN and Cash2VN.